Iarnród Éireann have been criticised locally over claims they do not give passengers with mobility issues enough time to safely disembark the train.
Local woman Mary criticised the service after the 1pm Sligo to Dublin train was unable to delay its departure from Dromod last Friday.
Speaking to the Joe Finnegan Show, Mary described how her husband was left stuck on the train when it moved on from his stop, as he had not been able to reach the door in time.
In a statement to Shannonside fm news, Iarnród Eireann confirm that for safety reasons the driver couldn't release the doors to let the couple out as the train was ready to depart.
The company Iarnród Eireann has apologised to the customer and her family for any distress this incident may have caused them.
Speaking on the Joe Finnegan Show, Mary said it is impossible for people with a disability or with prams to get off a train within 60 seconds:
'Don't like that to be happening not just to us it is so many other people. There was a man sitting over from us when we were going to Sligo and he was on crutches and there was a girl standing with buggies at the door and that just proves to me why the young mothers stand with the buggies at the door because they wouldn't have time to get out.'