Select outpatient and day case procedures will resume at Portiuncula Hospital in Ballinasloe from next Monday.
The hospital has confirmed that they are still experiencing disruption to Hospital Services due to the HSE's cyber attack.
Maternity services, chemotherapy treatment and physiotherapy appointments are going ahead as usual and from Monday the hospital will be resuming outpatient appointments and day case procedures on a phased basis.
General Manager James Keane says that they will be contacting patients to confirm their appointment.
However, at Roscommon University hospital, X-ray, CT and ultrasound appointments are not yet in a position to resume. In relation to other appointments, the hospital are contacting patients directly.
The full statements from Portiuncula and Roscommon Hospitals are below:
Hospital services across the West and North West will face ongoing service disruptions into next week as a result of the ransomware attack on the HSE IT systems. Work is ongoing to get priority systems back including radiology, diagnostic and patient information systems which are essential for the delivery of safe care.
James Keane, General Manager at Portiuncula University Hospital said, “Steady progress is being made in getting vital clinical systems back up and running. This has to be done in a very safe way and we anticipate it will take a number of weeks.
“For now maternity services, chemotherapy treatment and physiotherapy appointments are going ahead as usual.
“From Monday we will be resuming outpatient appointments and day case procedures on a phased basis and we are contacting patients to confirm their appointment.
“Where possible we are asking patients to bring their existing patient number or board number with them when they come to the hospital or any letter that they have received from the hospital as this will contain information which will make it easier for us to find existing medical records. Patients should also bring a current list of medications or prescriptions.
“We recognise how difficult these disruptions are for patients particularly those who have been waiting a long time for an appointment and we would like to thank patients and their families for their ongoing support at this time.
“As services resume, we will contact patients to let them know and we will update hospital service information on hse.ie and saolta.ie.”
Overview of current hospital disruptions:
CANCELLATIONS
• Diagnostics including x-ray, CT scans, MRI appointments are cancelled.
• Elective inpatient procedures are cancelled.
A small number of procedures/diagnostics may go ahead and these patients will be contacted directly. Patients are asked not to come to the hospital unless contacted.
GOING AHEAD
• Outpatient appointments - on a phased basis and patients will be contacted directly.
• Maternity services including antenatal scanning.
• Chemotherapy.
• Day case procedures - on a phased basis and patients will be contacted directly.
EMERGENCY DEPARTMENT
The Emergency Department is still open for all emergencies. Patients needing urgent care will be prioritised. Patients can expect significant delays in the Emergency Department as existing IT systems are not in use and the manual workarounds in place are time-consuming. We ask patients to contact their GP or GP Out Of Hours Service in the first instance if their health problem is not urgent
Ongoing updates on service disruptions will be provided on hse.ie and on saolta.ie.
Ends
PLEASE NOTE:
The ransomware attack on the HSE IT systems is also impacting the Saolta Communications Department. For the duration of the IT outage, please use the following email for queries: [email protected]
This is a non-HSE email. Confidential information should not be sent to this email address.
We apologise in advance for any delay in our response time.
Out of hours queries, please call or text: 087 657 1452.
*****
Mary Garvey, General Manager at Roscommon University Hospital said, “Steady progress is being made in getting vital clinical systems back up and running. This has to be done in a very safe way and we anticipate it will take a number of weeks.
“Unfortunately we are not yet in a position to resume X-ray, CT and ultrasound appointments.
“In relation to other appointments, we are contacting patients directly. Our advice for patients who have not already been contacted by the hospital is to call the number on their appointment letter or call the hospital switchboard 090 662 6200, Monday to Friday from 9am to 5pm.
“Where possible we are asking patients to bring their existing patient number or board number with them when they come to the hospital or any letter that they have received from the hospital as this will contain information which will make it easier for us to find existing medical records. Patients should also bring a current list of medications or prescriptions.
“We recognise how difficult these disruptions are for patients particularly those who have been waiting a long time for an appointment and we would like to thank patients and their families for their ongoing support at this time.
Overview of current hospital disruptions:
CANCELLATIONS
X-ray, CT and ultrasound appointments are cancelled.
If you have an appointment for any other service and have not already been directly contacted by the hospital, please phone the number on your appointment letter or the hospital switchboard 090 662 6200, Monday to Friday from 9am to 5pm.
INJURY UNIT
Patients can expect significant delays in the Injury Unit as existing IT systems are not in use and the manual workarounds in place are time-consuming.
Ends
PLEASE NOTE:
The ransomware attack on the HSE IT systems is also impacting the Saolta Communications Department. For the duration of the IT outage, please use the following email for queries: [email protected]
This is a non-HSE email. Confidential information should not be sent to this email address.
We apologise in advance for any delay in our response time.
Out of hours queries, please call or text: 087 657 1452
