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Patients rate Roscommon Hospital as one of the best in the country

May 9, 2022 16:05 By Shannonside News
Patients rate Roscommon Hospital as one of the best in the country Patients rate Roscommon Hospital as one of the best in the country
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The Hiqa survey asked over 10,000 people about their experiences in hospital.

Roscommon University Hospital has been widely praised by people who attended there last year.

The Minister for Health has today published details by Hiqa of the 2021 results of the National Inpatient Experience Survey.

More than 1 in 3 patients say they were discharged from hospital without being informed of the side effects of medication they'd been prescribed.

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Roscommon University Hospital’s satisfaction rating is unchanged at 9.2 – the third highest in the country.

The hospital scored the highest approval rating in the country among patients for ‘care on the ward’ at 9.3 out of a possible ten.

Galway University Hospitals rated at 7.8- a drop from its overall satisfaction rating of 8.2 in 2019.

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There was a slight improvement in the overall satisfaction rating at Mullingar hospital, up to 8.3 in this survey and a small decrease at its sister facility in Tullamore.

Satisfaction at Portiuncula Hospital declined from 8.3 to 7.9 with Sligo University Hospital also recording a dip in its overall rating, from 8.5 to 8.3 between 2019 and 2021.

According to patients, the average waiting time at the ED in Sligo is between 6 and 12 hours – with 42% of people surveyed experiencing that wait time – the national average was 34%.

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35% of people at Portiuncula Hospital’s ED were seen in fewer than six hours and a quarter of people who attended at Mullingar Hospital claimed to have been waiting between 12 and 24 hours at its ED.

Roscommon Hospital also scored the highest locally for ‘discharge or transfer’ at 7.7 out of ten.

Meanwhile Conor Foley, who's a senior analyst with HIQA says Roscommon hospital's good success rating appears to be down to a high level of trust and confidence in the staff there.

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He says the hospital also scores very highly in the way that people perceive they have been treated.

Looking at the results specifically for Roscommon, when you look at the highest scoring questions that were responded to...some of the questions that actually scored ten out of ten, included things like, people had very strong confidence and trust in the staff in the hospital, and also everyone who responded said they were always treated with respect and dignity while they were in the hospital.

Another area that scored very highly for Roscommon was 'pain management' so people who were in the hospital and who were experiencing pain felt that it was very well managed by the staff.

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