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Minister for Digital Regulation Robert Troy demands customer service improvements from Eir

Nov 18, 2020 17:11 By Shannonside News
Minister for Digital Regulation Robert Troy demands customer service improvements from Eir Minister for Digital Regulation Robert Troy demands customer service improvements from Eir
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Longford Westmeath Junior Minister Robert Troy says he's determined to see that Eir are held to account over their poor customer service. The Fianna

Longford Westmeath Junior Minister Robert Troy says he's determined to see that Eir are held to account over their poor customer service.

The Fianna Fail TD is asking that the communications regulatory body ComReg be brought before a Dail committee to answer questions on their operations/.

Robert Troy had highlighted the issue of an elderly Athlone couple last week who had written to him after they had been left six weeks without their landline and with no indication as to when it would be back.

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Speaking on Let's Talk this afternoon the TD said it's not acceptable that any provider should leave customers without a service or information for six weeks …

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