News

Leitrim-based firm rejects criticism by Eir chief of north-west employees as 'unskilled'

Nov 26, 2020 18:11 By Shannonside News
Leitrim-based firm rejects criticism by Eir chief of north-west employees as 'unskilled' Leitrim-based firm rejects criticism by Eir chief of north-west employees as 'unskilled'
Share this article

Avant Money in Carrick-on-Shannon says they are incredibly proud of workers at their Carrick-on-Shannon call centre. The comment comes following criticism

Avant Money in Carrick-on-Shannon says they are incredibly proud of workers at their Carrick-on-Shannon call centre.

The comment comes following criticism of the skill levels available in the northwest yesterday by Eir Chief Executive Carolan Lennon.

The Eir boss told an Oireachtas Committee on Communications yesterday that moving workers to a call centre in Sligo, and the onset of the Covid pandemic, were the main reason behind the company's poor customer service record.

Advertisement

A statement from Avant Money says their call centre in Carrick-on-Shannon has won awards for its service for the second year running.

Fianna Fail Deputy Marc McSharry says the comments by the Eir CEO don't bode well for any quick resolution of the problems with the service…

Tags used in this article
Share this article
Advertisement
Advertisement

Shannonside Newsletter

Sign up now to keep up to date with the latest news.

Processing your request...

You are subscribed now! please check your email to confirm your subscription.

Copyright © 2022 Shannonside FM. Developed by Square1 and Powered by PublisherPlus