Hiqa identifies seven areas of non-compliance at Roscommon residential centre

Hiqa has identified seven areas of non-compliance at a Roscommon residential centre.

The health watchdog carried out an unannounced inspection at Heather Services on the 8th of October 2019, when six residents were present

Heather Services, which is run by the Brothers of Charity, is a residential home for adults with intellectual disabilities.


There was one judgement of substantially compliant, with just five instances of compliant out of a total thirteen.

Although residents appeared content, inspectors noted there were aspects of the service that were not well run and required attention.

Issues included instances of unnecessary physical restraint, social care needs not being appropriately addressed and disorganised rosters.

There was also evidence that the rights of a resident were not considered when a restrictive practice was implemented due to staff shortages.

This reportedly impacted on the resident’s freedom to exercise choice and control over their daily life.

However, all of the non-compliances were of moderate risk other than one marked as high risk, which covered issues of qualifications and the skill mix of staff.

The Brothers of Charity Service were contacted for comment.