A HIQA inspection of a Leitrim nursing home has described the respectful, patient and kind care received by residents.
Inspectors attended the Lough Erril Private Nursing Home near Mohill, county Leitrim in July of this year.
The centre provides care for residents of varying degrees of dependency, with a staff team consisting of registered nurses, care assistants, housekeeping and catering staff.
Residents told inspectors of the kindness of the person in charge and of staff, towards them with the atmosphere described as warm and calm.
Service users were recorded as feeling safe and secure in the centre, while also feeling comfortable to raise any issues with management.
A recently released HIQA report noted the centre as receiving 10 full compliances, five substantial compliances and one non compliance.
Overall, the inspection found that there was a clearly defined structure in place to ensure the delivery of a safe and quality service.
Full compliances were noted in the areas such as fire precautions, health care, visitations and training.
Some issues with staffing, governance and management, personal possessions, premises and infection control were highlighted, such as the storage of items in some communal toilet areas and a lack of clinical hand hygiene sinks.
The centre received a non compliance in regard to residents' rights, where staff were required to grant residents access to the onsite oratory, with the lack of a privacy screen in one twin bedroom also highlighted as an issue.
Responding to the HIQA report, Lough Erril management confirmed an expansive action plan has been enacted to address the issues raised.